Effective November 6, 2026

Scheduling

Shop hours are Monday through Friday, 8:00 AM to 6:00 PM Eastern. Weekend visits are by arrangement. After-hours and weekend emergencies carry an extra charge. The amount is quoted when the visit is arranged. This site does not list a dollar figure for that charge.

A request is not a booking

The form asks for a window: first available, weekday morning, weekday afternoon, or an emergency. The shop confirms the window by phone. Until that call, no one is scheduled to arrive.

Arrival

The shop gives a window, not a minute. Traffic between Vernon, Highland Lakes, the Hudson Valley, and eastern Pennsylvania can move a window. If the shop is running late, it calls the number on the ticket.

Cancellation and access

Cancel or move a visit as soon as you know, by phone. If the technician is already on the way and cannot get in, or the visit is cancelled after he has left for that address, the shop may bill the trip. That amount is stated before it is invoiced, not invented on this page. Weather, illness, or an unsafe site can move the visit at no charge.