229 Wawayanda Rd · Highland Lakes, NJ 07422

Diagnose it. Quote it. Repair it.

Jeffrey Burgholzer keeps household appliances and small commercial refrigeration running. Fifteen years. In the home. At the prep table. From a not-cooling refrigerator to a washer that will not spin.

Shop hours
Mon–Fri, 8–6 ET
Also on the line
(845) 328-6930
Warranty
90 days on the repair
A technician checks manifold gauges at the compressor on the back of a refrigerator pulled out from the wall.
The visit happens at the machine, and the quote comes before the parts.

15

Years on the job

Hudson Valley, northern New Jersey, eastern Pennsylvania, and the towns around them.

608

Universal certified

EPA Section 608 Universal. The credential for handling refrigerant. He lists it as 608 Universally Certified.

90

Day service warranty

The repair is covered for 90 days. Quarterly and annual maintenance can be quoted for a home or a business.

Yes

Licensed & insured

In-home estimates. Veterans, law enforcement, and first responders receive a discount.

What the shop services

The machines a day actually depends on.

Domestic appliances, and the small commercial boxes behind a counter. If the name of the failure is not here, say what it is doing. The list is the center of the work, not a fence.

Frost on refrigerator evaporator fins.

Refrigeration

Refrigerators, freezers, wine coolers, built-in ice makers. Not cooling, leaking, noisy, iced over, warm on one side.

A front-load washer with the door open in a bright laundry room.

Laundry

Washers, dryers, hybrids, laundry centers. No spin, no drain, no heat, long cycles, a machine that will not start.

Hands testing a gas range igniter with a meter.

Cooking

Ranges, gas and induction cooktops, ovens, microwaves. No heat, a dead igniter, uneven bake, a turntable that quit.

Cleanup

Dishwashers, garbage disposals, trash compactors. Won’t drain, won’t clean, leaks, a disposal that only hums.

And the rest of the kitchen

Stoves and ranges sit in the same visit as the refrigeration work. One technician, one ticket.

Put a symptom on the ticket

Tell the shop what it is doing.

Choose a starting point. You can rewrite it in the form.

A stainless reach-in refrigerator beside a prep table in a small commercial kitchen.

Small commercial

Reach-ins, merchandisers, prep tables.

The shop also takes commercial refrigeration and the HVAC-R that belongs with that equipment. Product that will not hold temperature is a different kind of emergency than a home fridge. Say so on the ticket.

  • Reach-ins and merchandisers
  • Prep tables
  • HVAC-R on the refrigeration equipment
  • Maintenance by the quarter or the year, quoted for the business

Brands on the bench

Families he already works on. Ask about the rest.

Whirlpool family

Whirlpool · Maytag · KitchenAid · Amana · JennAir · Roper · Estate

GE family

GE · GE Profile · GE Café · Hotpoint

Electrolux family

Frigidaire · Electrolux

Also in homes

Haier · Samsung · LG

Small commercial

True · Turbo Air · Arctic Air · Beverage-Air · Migali · Everest · Delfield · Traulsen · Continental · Victory · Randell

What to expect

A visit with a beginning, a quote, and a record.

  1. 01

    You reach the shop

    Call, or send the ticket. Name the appliance, the brand if you know it, and what it is doing.

  2. 02

    A real window

    Scheduling is confirmed. Weekend visits are by arrangement. After-hours and weekend emergencies carry an extra charge.

  3. 03

    Diagnosis at the machine

    The estimate happens in the home or at the business. You hear the finding and the price before parts are replaced.

  4. 04

    Quote, then repair

    Labor and parts are explained first. The repair proceeds when you agree.

  5. 05

    Parts and a record

    Parts are ordered when the job needs them. You get a clear account of what was done.

  6. 06

    Ninety days

    The service warranty covers the repair for 90 days. Maintenance plans are available if you want them on a calendar.

Manifold gauges, a coil of copper tubing, and flare nuts on a wood bench.
The tools of a refrigeration call, not a stock handshake.

Jeffrey Burgholzer

One technician. The whole ticket.

All jobs are diagnosed, quoted, and repaired with integrity. I treat every service call with the respect and dedication of a true technician.

Fifteen years across northern New Jersey, the Hudson Valley, Pennsylvania, and the surrounding towns. Washers through wine coolers at home. Reach-ins, prep tables, merchandisers, and HVAC-R at the small commercial end.

  • EPA 608 Universal
  • Licensed and insured
  • Discount for veterans, law enforcement, and first responders
  • 229 Wawayanda Rd, Highland Lakes, NJ 07422, Vernon Township

From the job notes

Customers named the model, the town, and the window.

These are reviews already published by the shop. Model numbers are theirs.

The day before, they gave us a three hour window and held true to that three hour window. Showed up right on time.

Dee Dee · Newburgh, New York Whirlpool WRS321SDHW08

I had one of those refrigerators that just didn’t want to be fixed, and when it did, something else would go wrong a few days later. These guys are the only reason I didn’t have an aneurysm. Finally it cooperated and stayed fixed. Professional, masters of their craft, communicate with you on appointments, confirm and follow up. I will never call another repair company so long as I’m in their service territory.

Jonathan · Goshen, New York Whirlpool WRX986SIHZ00

Very courteous and informative. Took the time to explain the process and went above and beyond for recommendations on my product.

Warwick, New York KitchenAid KRMF706ESS01

He explained everything he was going to do in order to repair our dishwasher. He took his time and made sure we were satisfied prior to leaving.

Keith · Washingtonville, New York Dishwasher WDT970SAHZ0

Jeff was able to come the same day and fix our stove. Highly professional and a very nice person.

Christine Irwin · Milford, Pennsylvania Stove, same-day visit

When Jeff thought he may be delayed, he contacted me immediately. He made sure the dryer was running properly before he left.

Dryer call Maytag MED5630HC2

He explained every problem and the solution. Very professional and knowledgeable.

Y Sanchez · Greenwood Lake, New York Whirlpool WRF555SDFZ18

Where the truck goes

The shop is in Highland Lakes. The other pins are towns already on the route.

229 Wawayanda Rd, Highland Lakes, NJ 07422, in Vernon Township, Sussex County. Walden, Orange County, the Hudson Valley, and eastern Pennsylvania are places the truck goes. They are not the shop address.

229 Wawayanda Rd Highland Lakes 07422 Walden Newburgh Greenwood Lake Washingtonville Goshen Warwick Milford, PA
  • 229 Wawayanda Rd, Highland Lakes, NJ 07422 Shop address. Vernon Township, Sussex County.
  • Vernon, NJ 07462 Same township. Not a second shop.
  • Walden, NY A town on the route, and the older directory listing. Not the shop.
  • Newburgh Washer and refrigerator notes.
  • Goshen Refrigerator and dryer notes.
  • Warwick KitchenAid and laundry notes.
  • Washingtonville Dishwasher note.
  • Greenwood Lake Refrigerator notes, on the New York / New Jersey line.
  • Milford, PA Same-day stove.
  • Sussex County, Orange County, the Hudson Valley, and eastern Pennsylvania In the service area. Ask if you are near the edge.

229 Wawayanda Rd, Highland Lakes, NJ 07422 on Google Maps

Request a visit

Send the symptom. Then call if the food is getting warm.

Monday–Friday, 8:00 AM to 6:00 PM ET. Weekend visits by prior arrangement. After-hours and weekend emergency calls include an additional service charge.

(845) 544-3077 (845) 328-6930 jeffburgholzer@gmail.com

Sending this saves the request on the shop desk. It does not send email or a text. The visit is confirmed when the shop calls. Desk.

Reliable Refrigeration · visit request

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